Job Details

Valet Parking

Job Purpose: To park and retrieve guest vehicles while performing a high level of customer service.

Responsibilities:

• Adhere to all policies and procedures of the Valet Parking Department
• Provide positive service standards including but not limited to courtesy, sincerity and enthusiasm to all guests and patrons of the hotel
• Park and retrieve all guests and patrons cars using care and caution at all times, following all departmental rules and regulations as well as driving safety rules
• Maintain a clean and safe working area
• Assist Bell & Door employees as needed
• Write claim tickets for guests vehicles as specified in departmental rules
• Perform duties of traffic control and monitoring driveway lanes to efficiently park and retrieve guests' vehicles
• Perform other duties and responsibilities as requested
• Open and close car doors for all guests
• Assist guest with unloading or loading luggage when necessary
• Answer guest inquiries about hotel facilities and general information concerning our hotel or city
• Must be able to drive all types of vehicles (Standard and manual transmissions)
• Load and unload luggage when necessary and transporting it to the front door
• Recover items from guests' vehicles such as luggage, boxes, books, clothing

Qualifications:

• Valid Drivers license, no DUI citations
• High school diploma preferred
• Previous Valet Parking experience preferred
• Minimum age requirement is 18

Physical Requirements:

• Constantly standing, walking approximately 100 ft.
• Frequently climbing, running, twisting, eye/hand coordination, fingering, handling, wrist motion, bending/stooping
• Occasionally sitting, reaching, throwing, lifting up to 50 lbs., carrying, pushing, pulling
• Constantly listening hearing, speaking, seeing, following directions, planning, remembering/paying attention to/observing details, making decisions
• Frequently hearing, listening, speaking to communicate with guests and with employees and understand procedures
• Occasionally kneeling
• Inside a climate-controlled environment
• Outside: humid, high places, changing temperatures, hot, cold, dry, wet, dirty, noisy, hazards, odors
• Cement surfaces
• Noise
• Working with others and sometimes alone

Tipped Position: This position earns tips