The Front Desk Clerk is responsible to check in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue.
Duties:
* Check hotel guests in and out.
* Be able to handle difficult situations and uphold the Peppermill standards.
* Maintain a bank and perform cashiering duties.
* Work well with supporting departments (reservations, bell desk, housekeeping, Information Desk, Concierge).
* Maximize revenue with suite upgrades and rate integrity.
Qualifications:
* Customer service experience preferred.
* Must have previous cashiering experience.
* Must have 10 key and typing experience (30 WPM).
* Has worked with LMS and Micros previously.